My trusty North Face Goretex failed yesterday. The coat itself is in fine working order but the zip is totally broken. Just came apart. I'm loathed to trash a £200 jacket simply because the zip has failed but I'm not sure what other option I have. I checked the north face web site and this kind of thing is deemed "ware and tear" so the warranty does not apply (not worth the paper they're written on most of the time in my opinion but hey).
To make matters worse the zip was one of the fancy waterproof one's with a plastic coating built into the zip, so it's heavily integrated with the jacket. Is there anyway or any body who would be able to repair the zip?
My mother in law is handy with a needle and thread but I'm thinking puttin holes in it isn't going to make it very waterproof?