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I used my Lowa renegade for 10 years and I bought a new pair. On the first 7km the insoles are sliding back. I tried again, same problem... I just realised even with hands I can slide the insoles up and down. I went to the shop and it's happening with another pair in the same size (46,5)... strangely it's not sliding in a pair with size 41 for example... And I can't move it in my old boots... Any suggestions? Quite bad for 200€...

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    What did the shop say about returning as faulty?
    – Willeke
    Commented Jun 7, 2023 at 4:38
  • Please clarify your specific problem or provide additional details to highlight exactly what you need. As it's currently written, it's hard to tell exactly what you're asking.
    – Community Bot
    Commented Jun 7, 2023 at 14:41
  • They offered me a new insole or glueing the old insole in... I am not sure if it will help at all... Definitely gluing is not a right solution... :/
    – Attila
    Commented Jun 23, 2023 at 13:59

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